Our Commitment to Client Care
HIJRA LAW FIRM strives to deliver the highest standards of service. If you are dissatisfied with any aspect of our service, we encourage you to inform us immediately so we can address your concerns.
How to Submit a Complaint
Please write to us with full details of your concern via email at info@hijralawfirm.co.uk or by post to: Complaints Partner, HIJRA LAW FIRM, 151 Stockport Road, Timperley, Altrincham, WA15 7LT.
Handling Timelines
- Acknowledgement: Within 3 business days of receiving your written complaint.
- Investigation: Full review of your file and circumstances.
- Formal Response: Detailed written outcome provided within 21 business days.
Regulatory Verification Notice: [Legal Ombudsman / SRA Escalation Rights Details: Pending Verification / Verification Placeholder].